Facebook Live Sale Rules

 

Facebook Live Sale Rules

Welcome to Karma Cottage Live Sales!

Please read this all the way through before participating in the Live Sale so that you are familiar with how it works.

We are all family, so come in and say, “Hi.”  Katie will be showing items that we have for sale at Karma Cottage, a Metaphysical Boutique, Rock Shop and Apothecary located in Crystal River, Florida.

Comments are welcome. Please, keep it positive. No negative vibes. Keep politics, religion and conflict to yourself, offenders will be immediately banned for the good of our positive community. We only deal with good karma here at Karma Cottage. Peace is what we’re after.

 Short Sale Version:

  • See something you like? Comment in the chat:  “SOLD, Item Name” 

  • Private message us your: Name, email address and complete mailing address with ZIP code

  • We email you an invoice and you pay online within 48 hours

  • You receive your package in the mail, USPS insured.       

 

1.     Comments.  If you like the item and want to make it part of your collection, simply say, “Sold” and “Item name” in the comments, e.g.”Sold, Fluorite Point #B” 

Note: Just saying “Sold” does not mean anything. You must specifically state what the item that you want to purchase.

We will acknowledge your wish and will take it off the table and say, “this is for, (your name.)” 

Current issues: Sometimes there are lags in the Facebook feed due to increased recent Internet traffic. It is very important that you comment, “sold, the item name.” 

Live Sales are like an auction: The first person to claim the item wins it.  There are often numerous SOLD claims for cool items.  We award the item to the first person who follows the rules by saying “sold, the item name.”

In the event of multiple claims, we will make the final determination on who wins the item, and we all move on.  Our calls - as event referee - are final.

2.     Private message us your NAME, EMAIL address, the ADDRESS to where the products will be shipped and your desired insurance coverage, eE.g.”Katie Novak, 132novak@yahoo, 652 N Citrus Ave Crystal River, FL 34428”

3.     An invoice will be emailed to you within 24 hours. NOTE: We use Square for your transaction.  It’s secure, safe and no login user name or password needed in your end. We do not use PayPal or other services. 

4.     Important: You must pay your invoice within 48 hours after the end of the show or you may be banned from future sales. If you don't get your invoice, let us know ASAP and we’ll resend it.

5.     You may hold your shipping box via email to add items for up to two weeks, but only if invoices are paid within 24 hours each time you add items.  We ship within the U.S. using U.S. Postal Service and all other countries will pay the exact shipping fee. You will receive the tracking number via email.

6.     Receive your Karma Cottage package and party like it’s 1999! Enjoy!

By saying “SOLD” on your message, you are committing to buying them item, having agreed to these terms and conditions. This is a contract, all sales are final: No exchanges, returns, refunds, changes or order cancellations.

We're sorry to have to say the following, but it has proven necessary to deliver functional events:

  • We want everyone to be happy, so as we say, "Be Nice or Begone." Life's too short for drama, especially at a time like this (!)
  • Those who can’t play fair and follow these common sense rules will be banned.
  • If you don't pay an invoice on time or at all, you will be banned.
  • If you cancel an order or an item, you will be banned.
  • If you behave unprofessionally in any way, in the Live Sale, via email or any other channel, you will be banned.

We understand this may sound firm, but it is the only way to effectively manage Live Sales in the current environment - thank you for your understanding.

Shipping Information (these are estimates only, actual shipping charges will vary above or below these estimates):

  • Small Flat Rate Box: $8.30                              8-5/8" x 5-3/8" x 1-5/8" Inside
  • Medium Flat Rate Box: $15.05                  11" x 8-1/2" x 5-1/2" Inside
  • Large Flat Rate Box: $21.10                        12" x 12" x 5-1/2" Inside

We will weigh to calculate shipping on anything larger or anything smaller than the flat rate box.  

Florida residents are subject 6% sales tax on product and shipping. 

Also, please note that due to the COVID-19 situation, all products and packaging are carefully sterilized before shipment to protect our customers - but please take all new-normal precautions when your shipment arrives. 

Stones are just the beginning - we have much more to offer and will sometimes offer sage, herbs, statues and jewelry. If you are looking for something specific, you can always call us at 352-566-0300 or visit us at www.karmacottage.com

Thank you for looking at the Karma Cottage Live Sale, we appreciate your time and look forward to serving you.

Namasté, 

Katie & Andy